Healthcare Quality Management for Hospitals and Clinics

Collect patient feedback, handle adverse events and run your quality system in one platform, built to help facilities meet Armenian quality-of-care regulations.

Co-developed by Vickino and BeeWeb

Three modules, one quality picture

Use them together or start with the one your facility needs most.

Patient Survey

Hear directly from patients, during their stay and after they go home.

Survey types

Satisfaction surveyMeasure how patients experience care, staff and facilities.
Patient reported outcomes (PROM)Track how patients themselves rate their health and recovery.
Remote patient monitoringFollow up with patients after discharge without an extra visit.

Set up

  • Fully tailoredQuestions, language and flow shaped to your department.
  • Unique URLEvery survey gets its own link to share by SMS, email or QR code.

Follow results

  • Live survey monitoringSee responses arrive as patients submit them.
  • Dashboard and analyticsSpot trends and compare departments over time.

Adverse Event Notifications

Take every event from first report to a closed corrective action, with nothing lost in between.

How an event moves through the platform

  1. Existing databaseStart from an existing event database instead of building one from scratch.
  2. Severity assessmentGrade each event consistently so the serious ones surface first.
  3. Reporting processRoute reports to the right people along a defined process.
  4. Corrective action monitoringAssign actions and follow them until they are complete.

Quality Management System

Keep your quality system, responsibilities and reports in one place.

Structure

  • Quality systemDocument and maintain your facility's quality framework.
  • Responsibility matrixMake clear who owns each process and task.

Operations

  • Internal managementRun day-to-day quality work inside the platform.
  • Periodic reportingProduce regular quality reports on a set schedule.

About the platform

Our goal is to support healthcare facilities in becoming compliant with Armenian regulations related to quality of care.

Team

The people behind the platform.

Narek AproyanNarek AproyanCTO
Dr Vicken OhannessianDr Vicken OhannessianProduct Owner
Arpi DarbinyanArpi DarbinyanProject Manager
Edgar VardanyanEdgar VardanyanSenior Full Stack Developer

Request a demo

Leave your details and we'll get in touch to show the platform with your facility's needs in mind.

  • A walkthrough of the modules you choose
  • How the platform maps to Armenian quality-of-care requirements
  • Next steps for setting up at your hospital or clinic
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